Return Policy

Refund Policy:

Thank you for choosing our products/services. We strive to provide high-quality offerings to our customers, and your satisfaction is our priority. Please review our refund policy outlined below:

  1. Refund Eligibility:
    • We offer refunds on products or services that meet the specified criteria outlined in our refund policy.
    • To be eligible for a refund, the item/service must be unused and in the same condition as when you received it.
  2. Time Frame:
    • Refund requests must be submitted within 4 days of the purchase date.
  3. Refund Process:
    • To initiate a refund, please contact our customer support team at (+92 315 2406824).
    • Provide your order number, a detailed explanation of the reason for the refund, and any supporting documentation.
    • Our team will review your request and respond within 48-72 hours.
  4. Refund Methods:
    • Refunds will be processed using the original payment method used for the purchase.
    • Please allow 7 business days for the refund to reflect in your account.
  5. Non-Refundable Items/Services:
    • Customized or personalized items/services are generally non-refundable.
  6. Shipping Costs:
    • Shipping costs are non-refundable. If you receive a refund, the cost of shipping (if applicable) will be deducted from your refund.
  7. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or give concession on next order as necessary. 
  8. Policy Changes:
    • We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our customer support team. We appreciate your business and look forward to providing you with excellent products/services.Â